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Awful Wi-Fi experience in Antwerp

July 30, 2004 at 8:48 PM by Esme Vos

I’ve been guilty of dumping on Swisscom Eurospot’s lousy Wi-Fi service in Europe (see Cory Doctorow’s article) but yesterday I had a really bad experience trying to get access through one of Belgacom’s hotspots in Antwerp. The tech support was great – very friendly and sweet, but the process was painful. I’ve been guilty of dumping on Swisscom Eurospot’s lousy Wi-Fi service in Europe (see Cory Doctorow’s article) but yesterday I had a really bad experience trying to get access through one of Belgacom’s hotspots in Antwerp. The tech support was great – very friendly and sweet, but the process was painful.

To read more about how NOT to offer Wi-Fi service, go to my article on the Industry Standard. I am the guest blogger this week and posted a few other articles you might find interesting.

Related posts:

  1. Boingo adds 500 Wi-Fi hotspots in India
  2. Boingo adds Swisscom hotspots to their roaming network
  3. Gartner says: lock your doors when you leave the office and don’t waste money!
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